Direct Link to Support
Phoenix, Arizona
Sales: sales@aero-x.com
Support: +1 (480) 568-9725
TECHNICAL SUPPORT & FAQ
What is the maximum flight altitude of the Aero-X lineup?
Our recreational units are software-locked to 10,000 feet AGL for safety, though the propulsion systems are rated for higher altitudes in specialized sport tiers.
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How does the AI-guided emergency landing protocol work?
The system monitors 400+ data points per second. In the event of a critical failure, the AI assumes control to navigate to the nearest clear landing zone via ballistics-assisted descent.
Is a pilot's license required for operation?
Aero-X craft fall under specialized eVTOL classifications. While a standard PPL isn't required in Neo-San Francisco, completion of our immersive VR Certification course is mandatory.
What is the maintenance lifecycle for solid-state cells?
Our dense solid-state cells are designed for 5,000 flight cycles before requiring a structural efficiency diagnostic at an authorized Aero-X service hub.